Comprehensive Operational Coordination Beyond Borders
At Remed Assistance, our Operations Department delivers far more than daily medical coordination ser...
Last Journey Back Home: Human Remains Repatriation from China
In December 2025, Remed Assistance received an urgent call from the daughter of a 72-year-old touris...
Life-Saving Cardiac Surgery: A Case of Medical Excellence and Insurance Collaboration
In mid-November 2025, a 74-year-old tourist was urgently admitted to Bangkok Hospital in Phuket, Tha...
Complex Medical Evacuation from Hurghada: Air Ambulance for Father and Son
On 21 November 2025, a serious incident occurred in Hurghada involving a 53-year-old man and his 9-y...
When Vacation Memories Go Beyond Photographs
With the arrival of November and the end of the rainy season, travelers once again head to the warm ...
Rescue at High Altitude: Medical evacuation from Nepal
In early November, the Remed Assistance team successfully coordinated two helicopter evacuations fro...
Medical Evacuation from the UAE After Cardiac Arrest
A critical medical emergency abroad required rapid coordination, professional determination, and com...
Life-Saving Operation After a Massive Brain Hemorrhage
A complex neurological emergency abroad required rapid medical decisions, international coordination...
Successful Medical Repatriation After a Severe Spinal Injury
A complex spinal injury sustained abroad required rapid coordination, medical expertise, and persist...
Precise Coordination in a Tragic Incident
A tragic accident during a seaside holiday required precise coordination, sensitivity, and empathy f...
Medical Coordination Following a Traffic Accident in Vietnam
While on vacation in Nha Trang, Vietnam, our 72-year-old insured was involved in a serious traffic a...
Swift Response to a Medical Emergency in Germany
In September, the Remed Assistance service center received an urgent case from Kaufbeuren, a small t...
Critical Condition of a 2-Year-Old Insured and Ongoing Care
In September, our 2-year-old insured was rushed to Antalya Training and Research Hospital with sympt...
Life-Saving Medical Operation in Thailand
In Pattaya, Thailand, our insureds father and his five-year-old son were involved in a motorcycle ac...
Repatriation Without ID: A Unique Case from 30+ Years of Experience
In August, one of our policyholders gave birth prematurely at 22 weeks, delivering a baby weighing 5...
From Complaint to Improvement: Strengthening Our Processes
While on holiday in Hisarönü, Muğla, our insured experienced severe pain due to a nerve compression ...
By your side anytime, anywhere, in the toughest moments
On August 5, 2025, while vacationing in Vietnam, one of our insured members suddenly lost consciousn...
Help arrived where least expected: the Izola, Slovenia
Sometimes, insured individuals must seek treatment in remote or non-touristic areas, where hospitals...
Spinal Injury Repatriation from Thailand
A 1948-born Kazakhstani patient was injured while vacationing in Pattaya, Thailand, and was admitted...
Unexpected Loss and Swift Response
In July 2025, an Azerbaijani insured individual traveled to Vienna, Austria, to visit a relative. Ho...
Medical Evacuation from Türkiye After a Poolside Accident
At the end of June, a Russian tourist born in 1989, vacationing in Turkey, suffered a serious accide...
Brain surgery and safe evacuation of a young vacationer
In the summer of 2025, a male insured patient born in 2014 was vacationing with his family in Finike...
Successful medical evacuation after a serious accident in Sri Lanka
While on holiday in Sri Lanka, our female policyholder was seriously injured when she was struck by ...
When medical problems hit family twice, Remed Assistance was ready to help
The family of a thirteen-year-old girl admitted to hospital with appendicitis found themselves with ...
An analysis about today’s assistance sector
For over 27 years, as Remed, we have looked after the travel assistance needs of those coming into T...