Rapid Coordination of Paediatric Medical Care in Abu Dhabi
Travelling with children may present additional challenges when a pre-existing medical condition deteriorates while abroad. In such situations, timely medical coordination and access to qualified healthcare professionals are essential to ensure prompt assessment and appropriate treatment.
On 3 May 2026, Remed Assistance received a request for medical support from the father of a child who was on a family holiday in Abu Dhabi, UAE. The child had previously been diagnosed with pertussis and had developed worsening symptoms during the trip.
Medical Assistance at the Hotel
At the time of the request, the parents reported a low-grade fever (37.5°C), a persistent cough accompanied by wheezing, and episodes of vomiting.
Based on the information provided during the initial telephone assessment, our assistance team promptly arranged a hotel visit by a local paediatrician.
The physician attended the family at their hotel, carried out a comprehensive clinical examination, assessed the child's condition, and provided medical advice. Appropriate medication was prescribed and supplied during the visit, enabling treatment to begin without delay.
Providing medical care directly at the hotel eliminated the need for unnecessary travel while the child was unwell and ensured timely access to appropriate medical care.
The child received prompt medical assessment and treatment under the supervision of a qualified paediatrician. The family expressed their appreciation for the speed of the assistance provided, the professionalism of the attending physician, and the efficient coordination throughout the case.
Supporting Travellers When Medical Care Is Needed
This case highlights the importance of rapid medical coordination and access to trusted local healthcare providers when supporting travellers abroad. Through its established medical network, Remed Assistance coordinated timely access to appropriate paediatric care, ensuring the family received the medical support they needed quickly and efficiently while away from home.