Medical Coordination Following a Traffic Accident in Vietnam

While on vacation in Nha Trang, Vietnam, our 72-year-old insured was involved in a serious traffic accident when a motorcycle struck them at a pedestrian crossing. Initial assessments revealed spinal trauma in the lower back, an injury to the right arm, and head trauma. Due to severe back and head pain, the patient was admitted to VK Hospital (Nha Trang) for immediate care.

Rapid Response and Coordinated Support

All necessary examinations, including brain and spinal scans, were promptly conducted. The scan costs were covered by the party responsible for the accident, while the remaining medical expenses were fully covered through coordination with the insurance company.

Hospital admission and discharge processes were closely monitored. Upon discharge, the patient received approval for a business-class flight (Fit to Fly), and additional support was provided to adjust the ticket for greater comfort. The insurance company was regularly updated, with all medical reports and authorized documents shared promptly.

Successful Recovery and Safe Return

The insured received all necessary medical support in a timely manner. The patient’s health stabilized, and they were safely discharged and returned home with their family.

Rapid medical intervention, precise coordination, and effective communication are crucial for elderly patients following traffic accidents.

Remed Assistance always ensures timely coordination of medical care, making the process as comfortable as possible for the insured and their family, while also being cost-effective for the insurance company.