Remed Assistance is an assistance company that has been extending its geographical scope and service reach since 1993. Our worldwide customers recognize us as their reliable partner and solutions provider in several emerging markets and preferred travel destinations across the globe today.
We care about earning trust, controlling processes, and ensuring operations run efficiently with the highest service quality. We also care about cost control and keeping numbers in check, leveraging the latest technology to create innovative solutions, and being ready to grant access to best-in-class provider networks locally, regionally, and globally.
Excellence in Operations
A key strength of Remed Assistance lies in its operational excellence. Its specialist multilingual case managers handle over 100,000 cases annually. Remed Assistance operates 24/7 multilingual alarm centers in Istanbul, Antalya, and Cairo, working in close coordination with its administrative office in Dubai. Together, they provide continuous support and mutual backup through a constantly updated network of professionals.
Branches & Alarm Centers
Annual Files
Years Experience
Employees
7/24 Multilingual Service at
3 Alarm Centers
Leadership
Selçuk TİFTİK, M.D.
Chairman of the Board
Faruk ERTUĞ
General Manager
Remed Assistance Turkey
Müslim ALİHAN, M.D.
General Manager
Remed Assistance CEE/CA
Nuri AZİZ, M.D.
General Manager
TMS
Tarık AÇIKALIN, M.D.
General Manager
Remed Health
Mehmet ÖZBAY
General Manager
AVİTA & SpeakHub
Mohamed ESSAM
General Manager
Egypt Assistance
Murat KEÇİK, M.D.
Deputy General Manager
Remed Assistance Turkey
Kemal BAYKAN
Deputy General Manager
Remed Assistance Turkey
Hikmet NAKİLCİOĞLU
CMO
Tunç AYVACIOĞLU
CFO
Our Team
Remed Assistance's professional team comprises over 340 employees, including medical doctors, nurses, travel, and IT professionals.
The team benefits from ongoing training and undergoes continuous performance evaluations. Their experience in the assistance, tourism, travel, health, and insurance sectors enables them to be better prepared, flexible, empathetic, and understanding of the needs of all parties involved.
Service Provider Network
All service providers are regularly audited and rated for quality, and the network is continually improved by a dedicated network management team. Remed Assistance delivers its services with exceptional speed and efficiency through a well-established and robust network of doctors, medical facilities, road and air ambulances, towing services, and professionals from all related fields.
For international operations, Remed Assistance leverages the extensive global networks of its partners and contracted collaborators.
Local Partners & Global Solutions
Remed Assistance Group is a core partner, shareholder and supervisory board member of the International Assistance Group (IAG); an alliance of independent assistance companies, providers and correspondents worldwide with reach over all continents.
The key strength of IAG’s operational network and benefit to our customers lies in the fact that it provides us the opportunity to extend our abilities worldwide through collaboration with established local companies, all meeting a stringent quality criteria, including an average of 15 years of experience in their respective markets.